Privacy Policy
Introduction
Innovative Programming Systems Inc. ("IPS", "we", "us", or "our") operates Smartelematics and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a demo or quote
- Contact us through our website
- Subscribe to our newsletter
- Use our software products
This information may include:
- Name and job title
- Company/dealership name
- Email address
- Phone number
- Mailing address
- DMS system information
Vehicle and Location Data
When you use Smartelematics, we collect:
- Vehicle identification numbers (VINs)
- GPS location data for tracked vehicles
- OBD II diagnostic data
- Test drive routes, speeds, and duration
- Geofence entry and exit events
- Ignition and movement timestamps
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Respond to your inquiries and provide customer support
- Send you product updates, marketing communications, and promotional offers
- Improve our website and services
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (e.g., hosting providers, email services)
- DMS Partners: When necessary to provide integration services you have requested
- Legal Requirements: When required by law or to protect our rights
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Vehicle tracking data is retained according to the terms of your service agreement.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Innovative Programming Systems Inc.Email: support@smartelematics.com
Phone: 810-695-9332